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High Costs Are QM-killer Number One – VDEB Published Survey Results

Especially due to high costs deterred many small and medium-sized IT companies before the implementation of a quality management system. This is the result of a survey of the IT-Mittelstand Association Aachen 23 March 2009 quality management (QM) is a fixed size in sectors such as electrical engineering, mechanical engineering and automotive production. In contrast, the odds used rarely the IT industry of quality according to ISO 9001 by the small and medium-sized enterprises (SMEs). QM today but is an essential element of the business strategy according to ISO 9001. The Association of IT-Mittelstand (VDEB) has carried out a survey on the subject of quality management (QM) at 85 small and medium-sized IT companies, the results of which are available now. The survey was the reluctance of the VDEB was encountered, once it had addressed the quality management for IT SMEs.

Although can be by QM, efficiency gains and higher chances for the award of public contracts achieved, many business leaders of the IT industry have expressed on several occasions to the adventure\”QM with reservation. The survey was intended to explore the causes of that skepticism. It was final goal to win a data base to create an SME-friendly, practical and cost-effective QM solution, as then succeeded 9001 Federation certification at the price of 2100 euros with the development of the VDEB ISO. In particular the identification of square meters with structures of large companies and corporations a deterrent on the smaller and medium-sized IT companies. Front-runner for a possible use of QM is the automotive industry, which classified almost 80 percent of the companies surveyed as very suitable for QM. Close behind are machine – and plant construction. The electrical and chemical industries seem the respondents also meaningful economic activities for the introduction of QM. The IT industry is classified by about 45 per cent as very suitable.